Privacy Policy
Applies to: https://nwgagold.com and appointment requests for North West GA Gold
North West GA Gold ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website or contact us for a mobile appointment.
1. Information We Collect
We may collect the following information when you use our website or request an appointment:
- Name
- Phone number
- City and ZIP code
- Preferred appointment date/time window
- Information about items you want evaluated or sold (for example, gold jewelry, coins, scrap gold)
- Any message/details you submit in the appointment request form
We may also collect basic technical information automatically, such as your browser type, device type, and general site usage data (for example, pages visited), if logging or analytics are enabled.
2. How We Use Your Information
We use information you provide to:
- Respond to your call, text, or appointment request
- Confirm service area coverage and appointment availability
- Communicate with you about your requested appointment
- Provide customer service
- Improve our website and services
- Prevent spam, abuse, or fraud
3. How We Share Information
We do not sell your personal information.
We may share your information only in limited situations, such as:
- With service providers who help us operate the website or communicate with you (for example, hosting, form handling, or email/SMS tools)
- When required by law, legal process, or to protect rights, safety, or property
- As part of a business transfer, if applicable (for example, sale or reorganization of the business)
4. Cookies and Tracking
Our website may use basic cookies or similar technologies for site functionality, security, or analytics. You can usually control cookies through your browser settings.
5. Data Security
We use reasonable measures to help protect information submitted through the website. However, no website or transmission method is completely secure, and we cannot guarantee absolute security.
6. Retention of Information
We keep information for as long as reasonably necessary to respond to your request, provide services, maintain records, resolve disputes, and comply with legal obligations.
7. Your Choices
You may contact us to:
- Ask what information we have about you (subject to applicable law)
- Request corrections to inaccurate information
- Request deletion of information, where applicable
- Ask us not to contact you further (except where needed to complete a request or meet legal obligations)
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of third-party websites.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
10. Service Area and Mobile Appointments
North West GA Gold provides mobile appointments in Dallas, GA and areas within 45 miles of Dallas. Appointment requests may be used to confirm your general location and whether you are within our service area.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
- Business: North West GA Gold
- Phone: (404) 467-6506
- Text: (404) 467-6506
- Service Base: Dallas, GA (mobile service; no public storefront)